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The assumption is that the person using the Energize Themes have a basic understanding of both Joomla and VirtueMart. Support for Joomla and VirtueMart is outside of the scope of subscription support. 

Support from Energize Themes refers to the assistance we offer to our customers, helping them out with technical support for our templates. We will also provide updates and fixes to any bugs or flaws in the program.  Assistance is described as the post-purchase support offered by Energize Themes in resolving software conflicts and usability issues, as well as delivering updates and fixes for any bugs and security vulnerabilities in the software. 

We ensure that you will receive a response within 72 hours during normal working hours. Working days refer to Monday through Friday, excluding public holidays. 

Support Fees and Eligibility

Assistance is provided at no extra charge to individuals who have subscribed, regardless of the type of subscription. However, the support is limited to the specific domain(s) that have been specified in your subscription. In order to be eligible for support, you must direct your inquiries to Energize Themes by raising a support ticket on our portal located in the top menu. Any correspondence and responses will be strictly between Energize Themes and the subscriber, and will not be shared with any third parties unless legally required. Please keep in mind that you are solely responsible for the accuracy and completeness of the information provided in the aforementioned form. 

Unless specifically mentioned, no other communication methods are endorsed or supported. 

In certain situations, Energize Themes may need access to your Joomla! Administration dashboard or other access (such as your FTP account, MySQL database, or hosting control panel) to address your support inquiry. We will require direct access to your publicly accessible Joomla!  website to debug and conduct relevant tests to identify any issues with our templates on your installation. We may not be able to provide support if these are not provided, as we may not be able to determine the cause of your problems.

Unless specifically mentioned, no other communication methods are endorsed or supported. 

Once we have received your payment successfully, your subscription will be activated.
In the rare circumstances, that the subscription is not activated on successful payment, please raise a support ticket and we will investigate the issue. 

Support Limitation

The support provided is exclusively in the English language.

A demo site for each of our templates is linked from the relative template page.
Please check the demo to be sure that the template meets your requirements. 

Full documentation on how to set-up each template according to the demo is also linked from the relative template page. 

Our support includes:

  • Assisting and advising you on our subscriptions and services.
  • Assisting you with the usage of our website's services and features.
  • Fixing any bugs and errors on the template ( in accordance with the stated Joomla! VirtueMart and PHP compatibility) 
  • Offering guidance on non-documented issues, tips, and tricks related to our templates.
  • Making minor adjustments to our products to ensure compatibility with your Joomla! installation. 
    Please be aware that we retain the right to decline any or all modifications to our software. 

 Support does not include:

  • Joomla! support and training
  • VirtueMart support and training
  • Any training (including css, html, javascript, Joomla! and VirtueMart) are outside of the scope of the subscriptions support.
  • Alteration or modifications of our products or any other products (Joomla! related or unrelated) to meet a certain need.
  • We do not provide assistance through email or any other means regarding installing, customising, administering Joomla! or any other matters that are not directly linked to our templates. 
  • Compatibility issues with third party extensions
  • How to setup one or any number of our templates to achieve a specific goal.

We offer a range of tutorials and tips within our products' documentation that can assist you in achieving specific functionalities. Please refer to our Knowledge Base

Our templates are provided "as is" without any expressed or implied warranty or meaning that they will work exactly as you expect or with third party extensions.

If you do find any bugs in our products' code you are free to report them through a support ticket.

Support Period

Energize Themes is not obliged to offer assistance, grant access to downloads, or provide any other services included in the subscription once the indicated subscription term ends, unless you choose to renew your subscription before the agreed expiration date as mutually arranged between Energize Themes and yourself. 

Use of the Subscription

While there is no limit on downloads, sharing subscriptions is not allowed. Any form of sharing that results in multiple downloads simultaneously, thereby impacting the performance of this website, is strictly prohibited. Failure to comply with this rule may lead to the termination of your subscription.
Prior written consent from Energize Themes is required if you wish to sub-license, assign, or transfer your subscription to another individual.
Please note that you do not have the right to claim intellectual or exclusive ownership of any of the products, whether they have been modified or not. All products are the property of Energize Themes.

Our organisation will not be held responsible for any damages or losses incurred from the use or inability to use our products. These damages may include direct, indirect, special, incidental, or consequential damages.

When your subscription expires, it means that the support, updates (including membership details and product source code), and other download services will come to an end.

Product Updates

All of our products are specifically designed to be compatible with the latest versions of Joomla! and VirtueMart at the time of their release. However, please be aware that we cannot guarantee that our products will continue to function properly with future versions of Joomla!
For any issues related to software versions, our subscribers are welcome to use any of the officially approved methods of communication to reach out to us.
Please note that during the subscription period, we do not provide any assurances regarding new updates nor do we provide specific timeline or development plans for updates. These details are exclusive to Energize Themes and will not be made available to the public unless stated otherwise.
Nevertheless, we are committed to providing excellent service to our subscribers and we will do our utmost to ensure that our products remain current and fully operational.

Termination of Service

If you violate our support policy, we have the right to end your service. If we do terminate your service, you are allowed to use our products through the GNU/GPL license, but you will not receive any support or updates from Energize Themes.
We kindly ask that you adhere to our support policy with courtesy and respect.
The use of inappropriate language, abuse, threats or ultimatum towards our staff will not be tolerated resulting in an immediate cancellation of your membership without any refund.

Updates and Changes

The Support Policies for Energize Themes may be revised periodically and are subject to modification by Energize Themes. We retain the right to adjust the Support Policy without advance notice. 
While this Support Policy primarily applies to subscribers, we also reserve the right to enforce parts or all of it for non-subscribers as well.

We currently offer paid support for building your website at an additional cost. Paid support are available in 1 hour, 3 hour and 5 hour support packages. 
Please refer to the following page for more details. Paid Template Support. 

Welcome to Energize Themes Client Dashboard

Having trouble downloading your template.
Follow the link for more instructions.

 

 

Please Note: Template overrides for K2 and J2store are not included in our Joomla 4 templates. .

Our Joomla 4 compatible templates are listed below. These templates are compatible with Joomla 4.2.xx, PHP 8.0 and VirtueMart 4.0.12 if applicable

Virtuemart Template NameVersion NumberJoomla & Virtuemart CompatibilityTemplate LayoutTemplate Quick Start Installer
Concern 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Hyperon Shop 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Xeon Shop 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Quadra 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Simplex 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Squado 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Trento 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Xeno 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Muble Store 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Ultimate Shop 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Restaurant Store 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Fashion Store 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Bike Store 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Magneta Shop 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Empresa 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
High Level 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
All Business 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Projecta 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Brisk 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Light Shop 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Delta 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Universal Shop 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Zeus Shop 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Veva Shop 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Magnetic 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Novel 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Eclipse 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Envisage 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Enfuse 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive  c vm29
Flat Gear 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Acceler8 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Captiva 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29
Gravity 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Oxygen 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Omega 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Evo Store 01.04.2023 4.2.8/4.0.12 Joomla 4.2.8 & Virtuemart 4.012 Responsive c vm29 
Progressive 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Venda 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Synchronize 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Crystal 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Energize 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Encore 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Logic 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Motion 01.10.2022 3.10.11 Joomla 4.2.8 Responsive  
Essential 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Equinox 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Fusion 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Expression 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Vision 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Creativa 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Alphard Premium 01.04.2023 4.2.8 Joomla 4.2.8 Responsive  
Nexxy 01.04.2023 4.2.8 Joomla 4.2.8 layout responsive j37  
Engage 01.04.2023 4.2.8 Joomla 4.2.8 layout responsive j37  

Our Joomla 3 compatible templates are listed below. These templates are compatible with Joomla 3.10.xx, PHP 8.0 and VirtueMart 4.0.6 if applicable

Virtuemart Template NameVersion NumberJoomla & Virtuemart CompatibilityTemplate LayoutTemplate Quick Start Installer
Quadro Shop 01.10.2022 3.10.11 Joomla 3.10.11 Responsive
Electra Shop 01.04.2023 4.2.8/4.0.12 Joomla 3.10.11 & Virtuemart 4.012 Responsive c vm29 
Verso Shop 01.10.2022 3.10.11 Joomla 3.10.11 Responsive
High Pulse 01.10.2022 3.10.11 Joomla 3.10.11 Responsive
Optima Shop 01.10.2022 3.10.11/4.0.6 Joomla 3.10.11 Responsive
Various 01.10.2022 3.10.11 Joomla 3.10.11 Responsive
News Cast 01.10.2022 3.10.11 Joomla 3.10.11 Responsive
Presence 01.10.2022 3.10.11 Joomla 3.10.3 Responsive

 

The Templates below will be phased out in the near future.

Virtuemart Template NameVersion NumberJoomla & Virtuemart CompatibilityTemplate LayoutTemplate Quick Start Installer 
Energy 01.10.2022 3.10.11 Joomla 3.10.11 NOT  
Sensory 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Pulsar 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Evolution 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Elegant 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Ignite 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Venture 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Webease 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Clarity 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Simple Fusion 4 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Lucid 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Versatile 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Fluency 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Extend 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Ngine 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Brilliance Professiona 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Sundry 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Diversity 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
JD Variety 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  
Corporate Impact 01.10.2022 3.10.11 Joomla 3.10.11 Responsive  

Responsive LayoutsMobile Friendly Joomla Templates

All the responsive Joomla templates we have designed at the website look great on computer, tablet and smart phone screen sizes to  provide your website visitors with the best mobile friendly experience.

control panelTemplate Control Panel

The user friendly template control panel allows you to easily update all the powerful built-in features we have incorporated into all the web designs we have available for download at the website.

browsersBrowser compatibility

We have tested all the web designs to ensure they are compatible with the latest desktop and mobile browsers including Internet Explorer, Firefox, Safari, Opera and Google Chrome web browsers plus iOS and Android mobile web browsers.

Joomla and VirtuemartJoomla Compatibility

All the templates we have available for download at the website are compatible with the latest version of Joomla

install guidesTemplate Installation Guide

All the designs include a step by step installation guide which comes with eveything you need to install and setup the theme at your website.

 

quick start packageJoomla Template Demo Installer

All the themes come supplied with the template demo installer so you can easily create a professional Joomla! website in minutes.

 youtube Joomla Website Installer Video 

custom styles100 Built In Features

Each template comes supplied with over 100 built-in features to provide you with the control and flexability you need to customize the theme and build a unique website for your business.

 

photoshopAdobe Photoshop File

All the templates come suppied with the the original Adobe Photoshop file which can be used to customize the look and feel of the web design to suit your needs.

 

search engineFast Search Engine Optimized Designs

All the web designs are optimized to ensure your website loads super fast and to help you to get the best results in the search engines including Google and Bing

 

For more information please hover over the question mark

Number of website licenses question mark 1
You can use the template for your personal or client websites question mark
3 Months template support & updates question mark
Template Website Demo Installer included question mark
Template installation guide included question mark
Original photoshop file included question mark
Web design copyright link removal question mark

Please Complete The Following To Buy A Joomla Template

1. Visit the Template Gallery and select a Joomla template
2. Complete the order form
3. Make payment via Stripe

BUY A JOOMLA TEMPLATE

What is a template quick start installer 

The website quick start installer allows you to create an exact copy of the Joomla template and the website you can see running at our demo gallery

Why should you use the website quick start installer 

  1. It's easy to install and setup at your website.
  2. It comes with everything you need to get your website online.
  3. It will save you time setting up the website and template.
  4. After you have installed the website quick start installer you will have an exact copy of the website you can see running at our demo gallery

What's included with the website quick start installer

  1. Step by step installation instructions to guide you through installing and setting up the quick start installer on your web hosting space.
  2. A default installation for the latest version of Joomla
  3. The template will be setup for you so it looks exactly the same as our demo site
  4. All the sample content including text and images you can see at the demo website is included.
  5. All the module positions including slideshow plus menus for the design is step for you.
  6. Any  customization you can see at the demo site is included.

Joomla template quickstart diagram

 

Watch the website quick start installer video

We have created a step by step video tutorial to show you how easy it is to get your website online with the quick start instraller.

youtube Watch the template quick start installer video

 

Where can I find out more

You can get more detailed information about using the quick start installer by reading the article how do I install the template quick start which includes everything you need to help you quickly and easily setup the quick start package at your website.

If you have any questions please contact us. If you need any help please open a support ticket and our support team will be happy to help you.

 

Date UpdatedTemplate Update Information 
17-05-2023 Nexxy and Engage were updated to Joomla 4 Joomla 4 2
10-04-2023

Concern, Hyperon Shop, Xeon Shop, Quadra, Simplex, Squado, Trento, Xeno, Muble Store, Ultimate Shop, Restaurant Store, Fashion Store, Bike Store, Magneta Shop, Empresa, High Level, All Business, Projecta, Brisk, Light Shop, Delta, Universal Shop, Zeus Shop, Veva Shop, Magnetic, Novel, Eclipse, Envisage, Enfuse, Flat Gear, Acceler8, Captiva, Gravity, Oxygen, Omega, Evo Store, Progressive, Venda, Synchronize, Crystal, Energize, Encore, Logic, Motion, Essential, Equinox, , Expression, Vision, Creativa, and Alphard Premium were updated to Joomla 4

j38
17-10-2022  All templates have been updated to be compatible with Joomla 3.10.11 and PHP 8.0 j38
18-09-2022 We've updated Hyperon with Joomla 3.10.11 and VirtueMart 4.0.6. Now compatible with PHP 8.0 j38
22-08-2020 We've updated Flat Gear with Joomla 3.9.20. Please contact us if you'd like us to prioritize an update for you! j38
14-08-2020 We have made updates and a fresh installation of Joomla 3.9.20 on Quadra, Quadro, Mumble, and Expression j38
19-07-2018 The new Coga shop template we have designed for virtuemart is available for download at the website. To find out more and to view the Coga shop demo visit  Coga Shop   j38
22-06-2018 The new Veno shop ecommerce template we have designed for virtuemart is available for you to download at the website today. To view the veno shop demo visit Veno Shop j38
20-05-2018 The new Concern template is released and available for download at the website today. j38
20-04-2018 Two new ecommerce templates released at the website for virtuemart called Impulsa shop and fashion shop which are ready for you to download at the website today. To view the demo's visit Impulsa Shop and Fashion shop  j38
09-04-2018 The new Hyperon shop template for Virtuemart is ready for download
j38
05-04-2018 Bike StoreCaptivaelecta ShopEnfuse shop , Evo Store,  Fashion Store Light shopOptima ShopRestaurant storeUniversal,  Ultimate StoreVeva shopZeus Xeon shop  shopping cart templates updated for the latest version of Virtuemart 3.2.14
j38
05-03-2018 The new Xeon shop theme is released at the website  j38
09-02-2018 The new Quadra web design is now available to download at the website. j38
09-01-2018 The new Simplex template is ready for download at the website. j38
18-12-2017 The new  Squado web design is available to download at the website. j38
01-11-2017 The new Trento design is now available for you to download. j38
02-10-2017 The new Xeno theme is ready for you to download at the website. j38
20-09-2017 We have tested all the templates at the website.
We can confirm all the themes are compatible with the latest version of Joomla 3.8
j38
05-09-2017 The new Muble store design is now available for download at the website j37
01-09-2017 Crystal  Envisage  Encore  Gravity Novel Presence Progressive Equinox Expression Fusion Oxygen News cast  Venda themes have been updated to fix a bug in the template control panel. j37
29-07-2017 The new ultimate store design is now ready to download at the website j37
10-07-2017 The new Restaurant store theme is released at the website. j37
09-06-2017 The New fashion store template is available for download j37
05-04-2017 Magnetic updated to fix a number of bugs 36
03-04-2017 The new Magneta shop template is released at the website 36
24-02-2017 The new Empresa template is released at the website 36
17-01-2017 Encore, Equinox, Expression, Fusion, Oxygen, News cast updated to include new code improvements and to fix a number of bugs. 36
  1. We offer the best value for money template club package for Joomla on the internet.
  2. You get full access to download all the themes we have designed at the website for the latest version of Joomla.
  3. The club offers you the choice and flexibility to try out the different designs we have created at the website.
  4. After you have downloaded the template(s) at the website you can use them forever.
  5. You can use the designs for your personal websites and for your customer websites.
  6. If you need support our  professional and friendly support team is here to help you.
  7. To find out more about the features included in the template club hover over the ? next to each item or read the FAQ's
 
  • Template Club

  • $99 USD

  • 12 Months
  • 5 Website Licenses
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  • Template Club +

  •   $145 USD

  • 12 Months
  • 10 Website Licenses
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